Notice of Non-Discrimination

ONR, Inc. complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. ONR does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

This statement is in accordance with the provisions of Title VI of the Civil Rights Act of 1964 (non-discrimination on the basis of race, color, national origin), Section 504 of the Rehabilitation Act of 1973 (non-discrimination on the basis of disability), the Age Discrimination Act of 1975 (non-discrimination on the basis of age), Section 1557 of the Patient Protection and Affordable Care Act of 2010, 42 U.S.C. § 18116, and regulations of the U.S. Department of Health and Human Services issued pursuant to these three statutes at Title 45 Code of Federal Regulations Parts 80, 84, 91, and 92.

ONR, Inc.:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
  • Qualified interpreters
  • Information written in other languages

If you need these services, contact Julie Wilkins. If you believe that ONR, Inc. has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Julie Wilkins, Vice President of Compliance & Clinical Services, 1101 S. Capital of TX HWY, Suite G200, Austin, Texas 78746, Phone: 800-967-4667 ext. 4704, Fax: (888) 466-9173, Email: jwilkins@onr-inc.com. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Julie Wilkins, Vice President of Compliance & Clinical Services is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at U.S. Department of Health and Human Services, 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, D.C. 20201, 1-800-368-1019, 800-537-7697 (TDD).

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.